Privacy Policy

At Olfact Fragrance, we value the trust you place in us when sharing your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, purchase our products, or engage with our olfactory services.

1. Information We Collect

To provide you with a seamless shopping experience, we collect the following types of information:

Personal Identifiers: Name, shipping address, billing address, email address, and phone number.
Payment Information: Credit card details and billing information (processed securely via encrypted third-party payment gateways).
Technical Data: IP address, browser type, and cookies to improve site functionality.
Preference Data: Your scent preferences, purchase history, and items added to your wishlist.

2. How We Use Your Information

We use your data to ensure your fragrance journey is personalized and efficient:

Order Fulfillment: Processing payments, shipping your scents, and providing tracking updates.
Customer Support: Responding to inquiries or handling returns/exchanges.
Marketing Communication: Sending you updates on new launches or seasonal promotions (only if you’ve opted in).
Site Improvement: Analyzing website traffic to enhance our user interface and product offerings.

3. Sharing Your Data

We do not sell your personal information to third parties. We only share data with trusted partners necessary to run our business, such as:

Courier Services: To deliver your orders.
Payment Processors: To securely handle transactions.
Email Platforms: To manage our newsletters and customer outreach.

4. Data Security

We implement industry-standard security measures, including SSL (Secure Socket Layer) encryption, to protect your data during transmission. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your personal information.

5. Your Rights and Choices

You have control over your data. Depending on your location, you may have the right to:

Access: Request a copy of the personal data we hold about you.
Correction: Ask us to update or fix inaccurate information.
Deletion: Request that we erase your personal data from our records.
Opt-out: Unsubscribe from marketing emails at any time using the “Unsubscribe” link at the bottom of our messages.

6. Cookies

Our website uses cookies to remember your cart items and analyze web traffic. You can choose to disable cookies through your browser settings, though some features of our site may not function properly as a result.